Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Privacy policy
Last updated: March 16, 2026
Privacy policy.
Your privacy is important to us, and we’re committed to protecting your personal information. This Privacy Policy outlines how REFORM COSMETICS ("we", "us", or "our") collects, uses, discloses, and protects the personal information of individuals ("you", "your") who access or use our website, services, or make a purchase through our online store, hosted by Squarespace.
By using this website, you consent to the practices described in this Privacy Policy.
Collection of Personal Information
When you engage with our services or make a purchase, we may collect the following categories of personal information:
-
Identifiers: Full name, mailing address, email address, phone number.
-
Payment Information: Credit/debit card data, billing address (processed and stored securely via Stripe payment processing platform).
-
Device and Usage Information: IP address, browser type, time zone, referring/exit pages, device information, and browsing behavior via cookies and similar technologies.
-
Marketing Data: Preferences for receiving marketing communications, where applicable.
Use of Personal Information
We use your personal information for the following purposes:
-
To process and fulfill transactions and orders
-
To communicate with you regarding your order or account
-
To manage returns, exchanges, and customer service requests
-
To send marketing communications, where consent has been provided
-
To comply with legal obligations and enforce our terms
-
To analyze website usage and improve functionality and user experience
Consent
By submitting personal information for the purposes of completing a transaction, placing an order, or engaging with our services, you consent to the collection and use of such information for the specified purpose.
Where required for secondary purposes (e.g., marketing), we will obtain your explicit consent or provide an opportunity to opt out.
You may withdraw your consent at any time by contacting us at info@reformcosmetics.co.nz. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
-
To third-party service providers as necessary to complete your transactions or deliver services
-
When required to comply with applicable laws or legal obligations
-
In connection with a merger, acquisition, or sale of all or a portion of our assets
-
To protect our rights, safety, or property, or that of others
Squarespace and Third-Party Providers
Our store is hosted by Squarespace which provides the e-commerce platform and secure data infrastructure. Your data is stored through their systems and is protected by industry-standard safeguards.
Payment information is processed via secure payment gateways and is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Squarespace and its gateways maintain compliance with these standards to protect cardholder data.
We may also engage third-party providers (e.g., advertising networks, analytics tools such as Google Analytics) who are subject to their own privacy policies. We recommend reviewing these policies to understand how such parties handle your data.
International Data Transfers
Please be advised that your personal information may be processed or stored in jurisdictions outside your country of residence, including the United States, and may be subject to the laws of those jurisdictions, including access by law enforcement or government authorities.
Behavioral Advertising
We may partner with third-party advertising networks to display relevant ads on other websites. These partners may use cookies and other tracking technologies to collect information about your browsing behavior and preferences.
You may opt out of targeted advertising by visiting:
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information under our control. This includes SSL encryption, secure servers, and adherence to PCI-DSS standards.
While no method of transmission or storage is guaranteed 100% secure, we take all reasonable steps to prevent unauthorized access, disclosure, or misuse.
Cookies
We use cookies to enhance user experience, track analytics, store cart information, and enable core functionality. You may disable cookies through your browser settings; however, doing so may limit certain features of the website.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the parent or legal guardian granting consent for any minor dependents to use the site.
Policy Changes
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website. Where material changes are made, we may notify you via email or a prominent notice on the website.
We encourage you to review this policy periodically.
Contact Information
To access, correct, amend, or delete any personal information we hold about you, or to make a privacy-related inquiry or complaint, please contact:
REFORM COSMETICS - info@reformcosmetics.co.nz
Invalid password
Enter